Alternative methods of contacting me during the Covid-19 situation: Like all my colleagues I am now working remotely. The good news is that you can contact me using various methods – use whatever you feel most comfortable with:
- Telephone – call my landline number shown above on this profile page (it will divert to my mobile); if I am engaged on another call, simply leave a message and I’ll return your call as soon as I can.
- Email – email me at my usual email address (shown here on this profile);
- Zoom – video call – if you would like a face to face video call I can let you have details of how to set this up very easily (and free of charge for you), using Zoom software (if you have not already got this on your mobile, iPad, laptop or PC, just send me an email to request this option);
- Royal Mail – post. We are still able to receive post but there will inevitably be a delay in using this method.
I have been in the role of the firm’s Practice Director (non-lawyer) since 2001, with primary responsibility for training, compliance and risk management. I also assist the Partners in managing strategic operations of the firm. My role is wide-ranging and in addition covers responsibility for client relationship management, facilities, IT and logistics.
I have developed our in-house staff training modules, such is the importance we place on having highly skilled and trained staff. The training sessions cover a variety of topics and include subjects such as GDPR, anti-money laundering, client care, risk and legal compliance management, cyber risk and operational procedures.
I am the firm’s Data Protection Officer and Money Laundering Reporting Officer, and also belong to our internal Risk and IT teams contributing ideas and strategy to help deliver excellent service throughout our business.
In my early career I worked in the public sector for the civil service and in the professional sectors of accountancy, credit management and law. I have a skilled understanding of diplomatic communication.
I hold three professional chartered qualifications: Chartered Secretary, Chartered Governance Professional (ACIS) and Chartered Tax Advisor (CTA) and use the professional skills gained by such qualifications in my varied role as Practice Director.
Outside of work I enjoy computing, technology, driving and sport. I also love travelling overseas to my favourite destination of Florida, USA.