I have been in the role of the firm’s Practice Director (non-lawyer) since 2001, with primary responsibility for training, compliance and risk management. I also assist the Partners in managing strategic operations of the firm. My role is wide ranging and in addition covers responsibility for client relationship management, facilities, IT and logistics.
I have developed our in-house staff training modules which deliver twice weekly sessions – such is the importance we place on having highly skilled and trained staff. The training sessions cover a variety of topics and include subjects such as GDPR, anti-money laundering, client care, risk and legal compliance management, cyber risk and operational procedures.
I belong to our internal Risk and IT teams and contribute ideas and strategy to help deliver excellent service throughout our business.
In my early career I worked in the public sector for the civil service and in the professional sectors of accountancy, credit management and law. I have a skilled understanding of diplomatic communication.
I hold three professional chartered qualifications: Chartered Secretary, Chartered Governance Professional (ACIS) and Chartered Tax Advisor (CTA) and use the professional skills gained by such qualifications in my varied role as Practice Director.
Outside of work I enjoy computing, technology, driving and sport. I also love travelling overseas to my favourite destination of Florida, USA, where I have family connections.