We are proud to have maintained our Lexcel quality mark following a comprehensive audit in January.
What is Lexcel?
The Law Society governs solicitors across England and Wales. Lexcel is their quality standard that recognises excellent client care, compliance, and practice management.
Lexcel is an internationally recognised legal practice quality mark.
What does Lexcel do?
The law is a highly competitive and diverse sector. Lexcel is designed to drive competitive advantage but at the same time, it expects firms to offer clients a clear and distinctive assurance of quality.
Why is Lexcel important?
Lexcel can help firms manage risk effectively, it helps firms when they take on new clients and to maintain existing client relationships. It also helps to reduce client complaints and increase client satisfaction.
What does it mean to clients?
For clients, dealing with a firm that has the Lexcel Standard means they can be confident the firm has effective processes and that they will receive quality service.
This is not legal advice; it is intended to provide information of general interest about current legal issues.