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David Downham

This author has written 30 articles
ISO-9001 and Lexcel quality

ISO-9001 and Lexcel quality marks triumph

It has been a busy start to 2021 for Bowling & Co. We are celebrating a double achievement having retained both ISO-9001 and Lexcel quality marks. Both quality marks were awarded at the end of January within 6 weeks of each other. LawNet ISO 9001:2015 Quality Standard In mid-December 2020 we were audited against the internationally renowned ISO-9001 quality mark standard, which is a requirement of our membership of LawNet (a mutual and member-owned organisation of approximately 72 law firms ranging in size from six to 50+ partners). This accreditation comprises…

Law Society's

Law Society Conveyancing Quality Scheme members

Bowling & Co has once again been accredited as Law Society Conveyancing Quality Scheme members - the mark of excellence for the home buying process. This is the 10th year in a row that we have achieved CQS accreditation. The Law Society’s Conveyancing Quality Scheme (CQS) accreditation is the hallmark of high standards and establishes a level of credibility for regulators, lenders, insurers, and consumers. It is the quality mark of the home-buying sector and enables consumers to identify practices that provide a quality residential conveyancing service. With so many…

Employee data protection

Why Big Brother needs to watch out when it comes to employee monitoring

The ‘Big Brother’ surveillance scenario envisaged by George Orwell has long since become reality.  The ability to watch citizens outlined in the futuristic novel Nineteen Eighty-Four, published in 1949, is now firmly fact, not fiction. Rolling back to 2013, the British Security Industry Association estimated that the number of CCTV surveillance cameras in the UK numbered some 4 to 6 million and recent estimates put London in the top three cities worldwide having the highest number of cameras by population.  This race towards technological surveillance and monitoring saw a further boost during…

GDPR Companies

GDPR: Companies with EU customers must act now

When the transition period ends and the UK’s exit from the European Union is complete, businesses with customers in Europe will need to keep on the right side of data protection legislation.   Under the European Union’s General Data Protection Regulation – or GDPR as it is known – there are strict requirements for businesses processing personally identifiable information about individuals who live within the EEA, which comprises the countries within the EU plus Iceland, Liechtenstein, and Norway. GDPR has continued to apply alongside the UK Data Protection Act 2018 during…

Covid-19: Business continuity and risk management: part 2

This the second part of a two-part blog about business continuity plans (BCP) and the changing risk landscape. Read part one here. Why have a BCP? The whole point of a well-planned BCP is so that a business can continue its operations during an incident or disaster, hopefully uninterrupted. Or if the business is disrupted, then the BCP should help to minimise the issues and keep the arteries of the business functions flowing. Key contacts will need to be calm and work methodically in any crisis and communication will be…

Covid-19: Business continuity and risk management: part 1

"Since 2001, in my varied role at the firm, I have helped the partners to manage the risks of compliance and operations. Business continuity is always there at the back of your mind, but Covid-19 has been a game-changer in risk terms . . .", commented David Downham, Practice Director and Risk Manager at Bowling & Co. Let's start with some background on risk management and planning. Business continuity is a key phrase often quoted whenever a business, large or small, contemplates updating or testing their disaster recovery plan -…

Interview with David Downham our Practice Director

Interview with David Downham our Practice Director Q: How long have you worked at Bowling & Co?A: 18 years, having joined on 1st June 2001.. Q: What attracted you to the profession?A: Having previously worked in the Civil Service and Accountancy worlds, I wanted a change of direction, and whilst studying to be a Chartered Secretary, I decided that the legal profession seemed a natural fit with my chartered studies, so I moved into this area. Q: Who (or what) inspired you?A: My late father, Ernie Downham; in his early…

Fines fly following airline cyber breach

The news that British Airways is facing a fine of £184m after personal data of some 500,000 customers was harvested by cyber criminals shows the tough stance of the UK’s data regulator following the introduction of new EU data protection laws last year. The General Data Protection Regulation (GDPR) has seen stricter operating boundaries for businesses processing personally identifiable information about individuals, and it also ushered in extended powers for data regulators, which is the Information Commissioner’s Office (ICO) in the UK.  Under the previous regime, the maximum penalty for data breach…

Interview with Vikram Kumar of our Family department

Interview with Vikram Kumar, Solicitor in our Family Law department Q: How long have you worked at Bowling & Co? A: Since October 2013. Q: What aspects of law first attracted you to the profession? A: The ability to help others by finding practical solutions to dealing with their matters with the benefit of knowledge and experience of the legal issues related to them. Q: Who (or what) inspired you? A: Watching my parents as I grew up working very hard to provide for my brother and me. Q: How…

Investment in technology

We are pleased to announce that the firm has made an investment in cloud technology to deliver its digital dictation, as part of a firm-wide investment in technology services planned for 2019. Bowling & Co has signed up with Diktamen, a leading technology provider of digital dictation cloud services and an established Finnish business, founded in 2007. Diktamen, who specialise in the legal sector, offer voice capture solutions to enhance and streamline productivity. David Downham, Practice Director at Bowling & Co, commented, "Our staff can now upload dictated documents and…

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