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Debt recovery process

Debt recovery – start the new tax year better

The new tax year began on 6th April 2022, and while you may not have made any ‘new year, new you’ promises, it could be time to sort out your business finances. It can be easy to let things slip - a late invoice, a missed payment and even an unpaying customer or client. However, when all of these add up, it can have a catastrophic effect on your cash flow and the longevity of your business. This article looks at simple steps you can take to improve your debt…

collecting holiday travel tickets from tour operator

Travel operators and hope for holidaymakers when things go wrong

The dream of a tropical paradise became a nightmare, and a long-running legal battle, for one holidaymaker after she was subjected to a violent assault by a member of the hotel’s maintenance staff. But now, eleven years on, the Supreme Court has handed down its ruling, supporting the victim’s claim and clarifying the responsibilities of tour operators for the actions of an employee of a service provider, in a judgement that has far-reaching implications. Package tour operators have an obligation to make sure that the providers they use are up…

returning gifts

Returning faulty Christmas gifts: What are your rights?

It can be disappointing to discover that a Christmas gift is faulty, but fortunately, you do have certain rights when it comes to returning gifts that do not function as they should. You may also be able to return gifts that you simply did not want or do not need. However, your rights differ if the product is in good working condition. In this post, we look at your rights when returning both faulty and unwanted Christmas gifts. Can I return a faulty Christmas gift? If a gift you have…

debt collection

Debt collection in the wake of the coronavirus pandemic – what are the options?

In this article, we look at debt collection during the coronavirus pandemic, to help you understand what options are available to you. In these uncertain times, no matter how big or small your business is, managing cash flow can be challenging. One particular difficulty for many firms is dealing with debt collection. Maximising debt collection should be a priority for your business to secure your financial future, but it may be tough to navigate during the pandemic. At present, many of your debtors may be struggling financially, or claim they…

Debt collection: How can you protect your business when customers call in the bailiffs?

Disputes between businesses and customers are common. If you can’t agree a settlement, your business may be called to the Small Claims Court or a higher court. If the judge rules against you, and your ex-customer wins either their money back, damages, or both, you’ll need to pay up. If you can’t pay, or won’t pay, it’s likely that the bailiffs will come knocking. So what can you do to help protect your business when this happens? Stopping bailiffs at the door Bailiffs cannot attempt to take control of goods…

New Debt Claim procedure

A pre-action protocol relating to debt claims has for the first time been introduced as of 1 October 2017. The protocol requires certain steps to be taken and certain information to be provided to the debtor before legal proceedings can be started. However, the protocol only applies to debts owed to a business by an individual or sole trader, not business to business debts. The aim of the protocol is to encourage early engagement and communication between the parties and help them to resolve the matter- including agreeing a payment…

Top 5 tips for successful commercial business relocation

It’s said that moving to a new house is one of the most stressful events of your life. If you’re moving your business, then you have a completely different set of things to worry about. Rather than ‘Where’s the kitchen box with the kettle gone?’ it’s more ‘Where’s the box with the server gone!’. You’ve also got to make sure that a move doesn’t cost you more than just the price of the removals van, and that your business doesn’t suffer as a result. Business relocations should be smooth transitions…

Guide to Duties and Responsibilities of Directors of Limited Companies

Here is a short overview of the general duties of directors. Who is a Director? You will normally know if you are a director as you will have formally accepted the position. However, if you exercise sufficient influence over a company or act as if you are a director, you may be treated as a director for certain purposes even if not formally appointed. Should you be a Director? Certain people are prohibited from acting as a director, including person under 16 years of age, bankrupts, disqualified persons and a…

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