Our Use of Artificial Intelligence
At Bowling & Co, we believe technology should enhance the service we provide, not replace the personal relationships and professional expertise that our clients value.
We use Artificial Intelligence (AI) responsibly to help us work more efficiently, allowing us to spend more time focusing on what matters most: providing practical, high-quality legal advice and support.
How We Use AI
Like many modern organisations, we use carefully selected and approved AI technology to support certain tasks behind the scenes.
This may include helping our team with:
- Administrative and routine business tasks
- Legal and general research
- Preparing and reviewing draft documents
- Analysing and organising information
- Producing presentations and reports
- Improving the efficiency of our services
AI is one of the tools available to our team. It supports the work we do, but it does not replace the knowledge, experience or judgement of our solicitors and staff.
People Remain at the Heart of Our Service
The advice you receive comes from people, not from AI.
Our solicitors and staff remain responsible for all work carried out on your behalf. Where AI has been used to assist with a task, the resulting work is reviewed by an appropriately qualified member of our team before it is relied upon or provided to you.
Professional judgement, experience and personal service remain central to everything we do.
Protecting Your Information
We understand that confidentiality and trust are fundamental to the relationship between a solicitor and client.
Any use of AI by Bowling & Co is subject to our professional duties of confidentiality, data protection obligations and information security requirements.
We use approved systems and apply appropriate safeguards to protect client information and maintain the high standards our clients rightly expect from us.
Using Technology Responsibly
We embrace technology where it benefits our clients and improves the way we work. At the same time, we recognise that AI must be used carefully, responsibly and with appropriate human oversight.
We regularly review our systems, policies and procedures to ensure that the technology we use remains consistent with our professional, ethical, regulatory and security responsibilities.
Putting Our Clients First
Our clients place their trust in us to protect their interests, provide sound legal advice and handle their affairs with care. That trust is at the heart of everything we do.
Any technology we use, including Artificial Intelligence, is carefully considered and deployed only where it supports those objectives and helps us deliver the high standard of service our clients expect.
Questions?
If you would like to know more about how we use Artificial Intelligence or how we protect your information, we will be happy to discuss any questions you may have, in which case please contact our Practice Director: david.downham@bowlinglaw.co.uk
Important Note: If you instruct Bowling & Co on a legal matter, you must tell us if material you provide was generated or materially altered by artificial intelligence. You remain responsible for giving us accurate instructions and authentic documents.