Changes to the Consumer Rights Act 2015

The Consumer Rights Act 2015 (the Act) came into force on 1 October 2015 and will affect contracts that are made between so called “traders” and “consumers” (these terms are defined below). It will replace or consolidate most of the existing law in this area, such as the Sale of Goods Act 1979, the Sale of Goods and Services Act 1982 and the Unfair Contract Terms Act 1977. The changes will be of interest to all “consumers”, which is defined in the Act as including not just consumers in the usual…

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