Website terms of use
General terms and conditions
These are the terms and conditions for the use of the Bowling & Co Solicitors website ("the website"). All communications about the website should be sent by e-mail to David Downham, Practice Director. The website is operated by Bowling & Co Solicitors, a partnership whose principal place of business is at 62 Broadway, London E15 1NG. Bowling & Co Solicitors may be referred to as "we" in these terms and conditions. Bowling & Co Solicitors are registered with the Solicitors Regulation Authority (registration number 70024) and are subject to the Solicitors Code of Conduct. You can find a copy of the Code of Conduct here.
Please read these terms and conditions carefully, together with our privacy policy. Together, they govern our relationship with you in relation to this website. We may change these terms and conditions or the privacy policy at any time by updating this page. You should check from time to time to review these terms and conditions to ensure that you are happy with any changes. Using or accessing this website indicates your acceptance of these terms and conditions. If you do not accept these terms and conditions please do not continue to use the website.
Use of this website is subject to the following terms of use.
1. The content and design of these pages are subject to copyright either owned by the owner of the website or used under licence from third party copyright owners save for some syndicated news feeds which may remain subject to the copyright of the original authors. Reproduction is prohibited other than in accordance with the Full copyright notice set out below. The Full copyright notice forms part of these terms and conditions.
2. Our website may contain general and specific business information and while we make every effort to ensure that the content is accurate and up to date, nothing in these pages should be construed as constituting legal, taxation, valuation or any other type of advice on any specific matter. By using this website you confirm that you have not relied on any such content. If you require any specific advice then please contact of our Partners or e-mail your request to David Downham, Practice Director.
3. The content featured on our website is based on information relevant to businesses operating in England and Wales only, unless otherwise expressly stated.
4. From time to time our website may include links to other websites. These links are provided to provide further information and are not intended to signify that we endorse any such websites and/or content. We have no responsibility for the content of the linked websites. It is your responsibility to check the terms and conditions of any other websites you may visit.
5. You may not create a link to any of our website from another website or document without our consent in writing.
6. Your use of our website and any dispute arising out of such use any of the websites is subject to the laws of England.
7. We publish our website on the basis that we exclude to the fullest extent lawfully possible all liability whatsoever for any loss or damage howsoever arising out of the use of our website. We do not exclude our liability (if any) to you for personal injury or death resulting from our negligence, for fraud or for any matter which it would be unlawful to exclude or to attempt to exclude.
Full copyright notice
The contents of these pages are copyright. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permission.
Licence to copy for personal use only
You may print or download text or images from our website to a local hard disk extracts for your personal use.
Licence to copy for limited purposes
You may copy the content to individual third parties for their personal information, but only if:
1. you acknowledge the website as the source of the material; and
2. you inform the third party that these terms apply and the third party agrees to comply with these terms.
The licence to copy does not permit incorporation of the content or any part of it in any other work or publication in any form whatsoever. Without limiting the foregoing, no part of the website may be:
1. distributed or copied for any commercial purpose; or
2. reproduced, transmitted or stored in any other website or other form of electronic retrieval system.
Privacy policy
We may ask you to provide certain information when you use the website. You will know when we are collecting information intended to be kept for future use because the web page will contain a link to this privacy policy. We are committed to ensuring your privacy is protected. This policy sets out how we use and protect any personal information that you give to us when you use this website. If you have any queries about this policy please e-mail David Downham, Practice Director before providing your information. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 October 2010.
The information collected may include:
1. your name and job title;
2. your contact information including e-mail address;
3. gender;
4. occupation and company details; or
5. other information relevant to customer surveys and/or offers.
We may use this information for the following reasons:
1. for internal record keeping;
2. to improve our products and services;
3. to send information to you which we think may be of interest to you;
4. to provide information relating to you or others if you indicate that you want to receive marketing material or similar communications;
5. to provide aggregate information and statistics for the purposes of monitoring website usage in order to help us develop our website and services and you agree that we may provide such aggregate information to third parties although we confirm that these statistics will not include information that can be used to identify any individual;
6. to pass your details to accountants, consultants and other professionals, for the purpose of obtaining professional advice and complying with our contractual obligations; and/or
7. to use the information to customise the website according to your interests.
If you have supplied contact details we may contact you by e-mail, phone, facsimile or post.
Security
The internet is not a secure medium. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Other websites
Our website may contain links that make it easy for users to visit other websites. If the user uses the links to leave the website and visit a website operated by a third party, we do not have any control over that website. Accordingly, we cannot be responsible for the protection and privacy of any information which users have provided while visiting such websites. You should exercise caution and look at the privacy statement applicable to the website in question.
Personal information
You can choose to restrict the collection or use of your personal information.
1. Whenever you are asked to fill in a form, look for the box which you can click to say that you do not want the information to be used by anybody for direct marketing purposes.
2. If you have previously not objected to us using your personal information for direct marketing purposes, you can change your mind at any time by e-mailing David Downham, Practice Director.
3. We may also like to provide you with information by e-mail. However, we appreciate that e-mail "spam" has become a problem in recent years. If you you have previously asked us for information on our products, we may send you information about our website or products by e-mail, unless you have asked us not to do so.
4. If the reason you have given us personal information is to receive e-mail information from us, then we will continue to provide this information by e-mail unless you ask us not to do so. Otherwise, when you provide us with personal information, you will be asked whether or not you are happy for us to send you this kind of information by e-mail.
5. If you decide at any time that you no longer wish to receive marketing e-mails from us, you can change your mind at any time by e-mailing David Downham, Practice Director.
6. Owing to the global nature of the internet infrastructure, the information you provide may be transferred to countries outside the European Economic Area ("EEA") that do not have similar protections in place regarding your information and its use. We may also transfer details to third parties outside the EEA for the purposes set out above. We have taken the steps outlined above to try and improve the security of your information.
7. By using the website and not advising us to the contrary, you consent to us using the data in the way set out in these terms and conditions.
8. Under the Data Protection Act 1998, you may request details of personal information that we hold about you. An official fee may be payable. If you want to make a request, please e-mail David Downham, Practice Director.
9. If you believe that any information that we hold about you is incorrect or incomplete, please e-mail David Downham, Practice Director to provide further details. Any information which is found to be incorrect will be corrected as soon as possible.
Data protection and privacy statement
Your information will be held in accordance with the Data Protection Act 1998, and added to our marketing databases. It may be used for internal statistical analysis, to fulfill any requests from you for further information and services and to contact you by mail, telephone or (if you give us your e-mail address) electronic communication about other services or events offered by us . We may transfer your details to any successor to our business (or a relevant part of it). This privacy statement applies to all information that we hold about you.
If you do not wish to receive further information about services and events offered by us , please e-mail David Downham, Practice Director. You may also contact us this way if you wish to have access to, modify, correct or object to the further processing of your information.
VAT
Our VAT registration number is 248 1538 52.
Quality assurance
We are committed to the pursuit of excellence in all that we do. Providing a high quality legal service to all our clients is part of that endeavour. When something goes wrong, therefore, we need you to tell us about it so that we can put things right and improve our standards for the future.
If you have a cause for concern or complaint, do please contact David Downham, Practice Director. You may rest assured that we will take it seriously, investigate it thoroughly and do our very best to satisfy your concerns.
In the unlikely event that we do not conclude the matter to your satisfaction you may refer it to the Legal Ombudsman.
You can write to them at: Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ or contact them by telephone on T: 0300 555 0333, email them at E: enquiries@legalombudsman.org.uk or visit their website for further information at W: www.legalombudsman.org.uk
Professional indemnity insurance
In accordance with the disclosure requirements of The Provision of Services Regulations 2009, our professional indemnity insurer is XL Insurance Company Limited, XL House, 70 Gracehcurch Street, London, EC3V 0XL (T: 020 7933 7000).
Equal opportunities and accessibility policy
Bowling & Co operates an Equality and Diversity policy, copies of which are available on request from David Downham, Practice Director. Due to the age and layout of our premises at 62 Broadway it is not possible to provide full access for the disabled. In order to overcome this, members of staff are always willing to meet disabled clients at their home or at other premises of their choice.